Manager, Lending Services

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Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

Leads and oversees a designated team within the Lending Services business unit ensuring business strategies, plans and initiatives are executed/delivered in compliance with governing regulations, internal policies, and procedures. Responsible for a team that oversees the output of high quality and accurate client data including generating both customer and internal documents, fulfillment customer and partner requests and responding to inquiries and escalations.

Is this role right for you? In this role you will:

• Leads and drives a client-driven culture throughout their team to deepen customer relationships and leverage broader Bank relationships, systems, and knowledge.
• Provides excellent client service by taking responsibility for escalat...