Manager - New‑to‑Investment Lifecycle

BMO
Full-time toronto, on Other-General
Posted:
June 09, 2026
Location:
toronto, on, Canada

Job Description

Manager, New‑to‑Investment Lifecycle

Location: Toronto, ON

Team: Customer Lifecycle Management

Reports to: Senior Manager, New‑to‑Investment Lifecycle (Customer Lifecycle Management & Strategy)

Role Summary

The Manager, New‑to‑Investment Lifecycle is accountable for supporting the design, build, and ongoing optimization of the New‑to‑Investment Lifecycle journey, a priority initiative focused on accelerating investment adoption and deepening customer relationships across the retail bank. This role plays a critical part in translating strategy into execution, working across Product, Marketing, Campaign Strategy & Execution, Analytics, Digital, and Frontline teams to deliver a seamless, high‑impact customer experience. The Manager will contribute to shaping the journey roadmap, defining key initiatives, and driving delivery against measurable business outcomes such as investment penetration, primacy, engagement, an...

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Job Overview

Job Type: Full-time
Location: toronto, Canada
Posted: June 09, 2026
Deadline: July 19, 2026