Manager – NOC

Job Title: Manager – NOC (Network Operations Center)
Location: Lahore, Pakistan (Onsite)
Experience Required: 7–8 Years
Job Summary
We are seeking an experienced and proactive Manager – NOC to lead our Network Operations Center operations in Lahore. The ideal candidate will have strong technical expertise in network infrastructure, cloud environments, and incident management, along with proven leadership experience in managing 24/7 operational teams. This role is critical to ensuring high availability, performance, and security of our systems and services.
Key Responsibilities
Lead and manage the NOC team to ensure 24/7 monitoring and support of network and system infrastructure.
Oversee incident management, troubleshooting, escalation handling, and root cause analysis (RCA).
Ensure adherence to SLAs, KPIs, and operational best practices.
Monitor network performance, system health, and security alerts; proactively resolve issues.
Coordinate with internal t...