Manager of Early-Stage Recovery Collections

Join Fairstone as the Manager of Early-Stage Recovery Collections. Oversee collections for diverse portfolios while enhancing team effectiveness and recovery rates through innovative strategies.

In this managerial position, you will direct early-stage collection processes, focusing on mortgage and credit card balances. Your role will emphasize team development, vendor collaboration, and implementation of essential controls. You’ll ensure adherence to compliance standards and promote a culture of accountability and customer-centric recovery.

Key Responsibilities: • Drive delinquency mitigation processes through teamwork • Evaluate and escalate critical recommendations to management • Guide negotiations and forbearance solutions • Monitor relationships with external partners and manage SLA • Establish team KPIs and conduct performance reviews

Requirements: • University degree preferred • 5+ years of leadership experience required • Financial industry experience...