Manager of Guest Experience at Swiss Chalet

Become the Manager of Guest Experience at Swiss Chalet's Ottawa location and lead your team to deliver exceptional service. Your leadership will shape our dining atmosphere and guest relations.
Swiss Chalet is looking for a Manager to elevate the guest experience through effective dining room management. In this role, you will actively coach staff and uphold restaurant standards to ensure each visit is memorable. A background in management will be critical, as will your passion for leading a guest-focused team.
Key Responsibilities:
• Manage daily dining room operations
• Ensure compliance with Benchmark Restaurant standards
• Continuously coach team members for improvement
• Create and ensure the Perfect Guest Experience
• Implement and support Standards and Controls
Requirements:
• Proven Front of House Management experience
• Capacity to lead a team and all shifts
• Passion for hospitality and guest service
• Motivational and focused leadership st...