Manager, Onboarding

Job Description

To oversee and manage the operational delivery of the onboarding function, with a specific focus on internal operations, leading a team to drive operational performance, efficiencies, and productivity, ensuring adherence to world-class operations standards, in achieving world-class quality and service standards while effectively mitigating financial and reputation risks.

Qualifications

Type of Qualification: Advanced Diploma
Field of Study: Business Commerce

Type of Qualification: First Degree

Field of Study: Business Commerce



Experience Required

Service Management

Operations

5-7 years

Advanced experience in operations management, with a focus on client onboarding or related functions within the banking or financial services industry.

Advanced general client services and / or support experience with seaso...