Manager, Operations (Jurong Point)

Overview

The Manager / Assistant Manager, Operations plays an important role in ensuring a safe, secure, clean and environmentally sustainable shopping mall environment. Key responsibilities include overseeing security, car park operations, workplace safety, housekeeping, and environmental compliance. Effective vendor management is crucial to ensure operational practices meet regulatory standards and support the mall's strategic objectives.

Job Responsibilities

• Oversee the mall’s overall security operations to ensure the safety of shoppers, tenants, staff, and assets. Implement and review security protocols, emergency response plans, and crisis management procedures to ensure compliance with regulatory and corporate requirements.
• Manage daily car park operations to ensure smooth traffic flow, safety, and positive customer experience. Implement revenue optimization strategies, pricing adjustments, and operational improvements.
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