Manager – operations support (prescient fund services)

Manager – Operations Support (Prescient Fund Services)

Reporting to the Chief Financial, Risk and Compliance Officer, this regulatory compliance role covers a number of compliance requirements including FAIS, FICA, AML, JSE and A2 X. The role also involves assisting the Board in ensuring adherence to internal policies and procedures while maintaining a strong compliance culture within the business. It is essential that you have a strong understanding of Stockbroking Operations and a working knowledge of FAIS, FICA and AML/CFT requirements.

DUTIES & RESPONSIBILITIES Act as a senior escalation point for complex, cross‑departmental operational issues impacting clients and internal teams. Become actively involved in the remediation of internal and external client issues across operational areas. Support the resolution of day‑to‑day technical queries and operational challenges. Ensure issues are resolved in a sustainable manner, addressing root causes rather than symptoms.

Cross...