Manager, Partner Success

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

What You’ll Do

• Lead, mentor, and support a team of 12-15 Partner Success Managers to drive sales quota through SOTI existing reseller ecosystem.
• Conduct regular one-on-one meetings, performance reviews, and team meetings to provide feedback, set expectations, and identify areas for growth.
• Coaching team on managing resellers strategically and operationally to grow SOTI business with them.
• Foster a collaborative and positive team environment that encourages open communication, continuous learning, and professional development.
• Support and guide the team in managing subscription to cloud license transitions and support ticket escalations, ensuring swift resolution and customer satisfaction.
• Act as a point of escalation for complex issues an...