Manager, Payments Incident Response & Resiliency (Bilingual Spanish)

Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Payments Incident Response & Resiliency will be responsible for leading and coordinating the response to critical incidents impacting the bank's global payment systems. This individual will also support the mapping and documentation of payments and technology assets across the bank. Fluency in both English and Spanish is required to support international teams and stakeholders.

Is this role right for you?

• Communicate effectively in both English and Spanish to support collaboration across international teams and stakeholders in multi-regional payment operations.
• Lead and support the incident response process for payment applications, ensuring timely identification, classification, prioritization, and resolution of payment-related incidents.
• Prioritize client impact during incidents, maintai...