Manager, Product Support Operations - Enterprise

Stripe is a financial infrastructure platform for businesses.Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About the teamAs Stripe's user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with.The Product Support team ensures Stripe's users receive fast, reliable, and high-quality support across Stripe's growing suite of products.The team partners closely with cross‐functional teams to solve complex issues, improve support workflows, and continuously raise the bar on operational excellenc...