Manager, Renewals

Overview

Restaurant365 is a SaaS company disrupting the restaurant industry. Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture focuses on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving to remain “Best in Class.”

The Renewal Manager leads the Renewal Desk and owns renewal governance, forecast accuracy, and process discipline across Enterprise, Mid-Market, and Digital Success (DST) segments.

Role summary

This leader ensures renewal predictability, contraction visibility, and scalable automation execution while partnering closely with Sales and Customer Success leadership. This role carries operational authority over renewal forecast accuracy and renewal process compliance. The position is based in Mexico City and follows a hybrid schedule (2–3 days per week in the office). As the role support...