Manager, Retailer team

NielsenIQ
Full-time Shanghai, Shanghai Top Executives
Posted:
February 24, 2026
Location:
Shanghai, Shanghai, China

Job Description

Job Description

ABOUT THE JOB

As a Customer Success Retailer Manager, this position will be responsible for driving customer satisfaction and bring value through data insights and analysis via NIQ Retail measurement products, developing/delivering business solutions for retailer performance tracking and quantified opportunities.

RESPONSIBILITIES

  • Conducts performance reviews for direct reports
  • Responsible for the training and development of the team. Ensure team members are trained to handle client requirements
  • Establish high standards of performance, provide support, recognition and feedback to develop associates and support a strong team environment
  • Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company‘s quality standards
  • Contribute to the development and implementation of training plans to ensure that associat...
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    Job Overview

    Job Type: Full-time
    Location: Shanghai, China
    Posted: February 24, 2026
    Deadline: April 05, 2026