Manager, Scaled Customer Success

Autodesk
Full time Japan, Tokyo Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted:
March 03, 2026
Location:
Japan, Tokyo, Japan

Job Description

Position Overview

The Manager, Scaled Customer Success will play a pivotal role in ensuring our customers achieve their desired outcomes while utilizing our products and services. This position requires a strategic leader who can mentor and guide a team of Customer Success Advisors in Japan & Korea, driving customer satisfaction, growth and retention through best practices and continuous improvement.


​This role demands a proactive individual who can drive our customer success initiatives forward in APJ, ensuring that our customers receive the highest level of service and support. If you are a leader with a passion for customer success and a track record of mentoring and guiding teams, we encourage you to apply.

Responsibilities 

  • Hire, manage, mentor, coach, and develop a team of Customer Success Advisors in Korea and Japan

  • Guide the team as they engage directly with customers through customer nurturing & planning ...

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    Job Overview

    Job Type: Full time
    Location: Japan, Japan
    Posted: March 03, 2026
    Deadline: April 12, 2026