Manager, Scaled Customer Success
AutodeskJob Description
Position Overview
The Manager, Scaled Customer Success will play a pivotal role in ensuring our customers achieve their desired outcomes while utilizing our products and services. This position requires a strategic leader who can mentor and guide a team of Customer Success Advisors in Japan & Korea, driving customer satisfaction, growth and retention through best practices and continuous improvement.
This role demands a proactive individual who can drive our customer success initiatives forward in APJ, ensuring that our customers receive the highest level of service and support. If you are a leader with a passion for customer success and a track record of mentoring and guiding teams, we encourage you to apply.
Responsibilities
Hire, manage, mentor, coach, and develop a team of Customer Success Advisors in Korea and Japan
Guide the team as they engage directly with customers through customer nurturing & planning ...
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