Manager / Senior Manager, E-Commerce

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What you’ll be doing:

The Manager/ Senior Manager, E-Commerce leads the execution of the online sales strategy and ensures a seamless, customer-focused booking experience across Plaza Premium Group’s products and services, including lounges, hotels, and airport passenger services.

This role is accountable for delivering online revenue performance and optimising the end-to-end digital customer journey, from acquisition through conversion and repeat usage. Working closely with cross-functional stakeholders, the Senior Manager drives approved initiatives, platform enhancements, and data-led improvements to maximise engagement, conversion, and long-term value. Strong commercial acumen, leadership capability, and a solid understanding of UI/UX, digital marketing, and lifecycle strategies are key to success.