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Manager - Service

Scicom
Full Time Kuala Lumpur, Federal Territory of Kuala Lumpur Operations Specialties Managers
Posted:
June 06, 2026
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Job Description

Responsibilities of the Role:

  • Implement and test standard to complex voice, signaling, messaging and mobile data service solutions meeting customer demands (service activation).
  • Participate in the network maintenance activities (Software upgrade, migrations) and handle network alarms till the fix (network repair), sometime in collaboration with the network vendor.
  • To implement and test standard to complex Signaling, messaging and mobile data service solutions meeting customer demands.
  • You are the subject matter expert on all Signaling, Messaging and mobile IP products and services.
  • You must be capable of working independently as well as taking directions to accomplish both short term and long-term objectives. In depth OSI layer stack, data network knowledge is required for this position.
  • Work closely with customers and internal resources to effectively manage customer expectations and satisfaction.

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    Job Overview

    Job Type: Full Time
    Location: Kuala Lumpur, Malaysia
    Posted: June 06, 2026
    Deadline: July 16, 2026