Manager, Solution Adoption

**ABOUT THIS POSITION**

This Manager position reports to the Director of Solution Adoption and leads a team of Solution Adoption Consultants responsible for delivering high-quality onboarding and implementation experiences for Waystar’s Patient Financial Experience solutions. This includes solutions supporting patient payments, merchant processing, cash management workflows, and healthcare financial data integrations.

The primary focus of this role is building, leading, and scaling a high-performing team that delivers consistent, predictable, and high-quality implementation outcomes across health systems and hospital clients. This leader will ensure strong execution, talent development, and operational excellence while driving successful adoption of Waystar solutions across complex healthcare environments.

This role plays a key part in shaping how clients operationalize patient financial workflows and integrate Waystar solutions into their broader healthcare ...