Manager Support Engineer, Amazon Music Mexico

BS in Computer Science or equivalent combination of technical education and work experience- Dedicated and committed- External hires should have minimum of 7 - 10 years of relevant experience- Should have at least 2 year of experience in managing a team of ***** Engineers- Experience in hiring, recruiting, developing and promoting Technical Contributors and Engineers- Strong understanding of support processes - SLA, handling tickets, monitoring, processes and metrics.
- Very strong stakeholder management and communication management.
- Good command over Windows and Excel- Strong analytical skills and ability to work in an unstructured and evolving environment- Good people manager who can manage and motivate direct reports and get the best out of them- Fluency in EnglishImagine being a part of an agile team where your ideas have the potential to reach millions.Picture working on cutting-edge consumer-facing products, where every single team member is a critical voice in the d...