Manager - Tech Service & Support

Job Description

Here is the chance to take on an important hands-on role in supporting our daring digital transformation in the LEGO Group. Here we constantly encourage and develop our team members and help building bridges between our core business and the global digital organization.

Join the LEGO® Digital team and have a blast bringing new technology to life!

Core Responsibilities

The new Competency Leader assumes people leadership responsibilities for team members in the Global Service Desk organization, including mentor, driving personal development, and staffing.

Sets goals and objectives for team members for achievement of their own development plans. Is driving impact through own functional expertise and passion for the proficiency area. Enables the employees to grow through self-discovery and mentor.

Manages professional capabilities in the proficiency area by defining and...