Manager, Technical Support Delivery - Core HCM

Workday Polska sp. z o.o
Full Time Warsaw, Masovian Voivodeship Operations Specialties Managers
Posted:
June 09, 2026
Location:
Warsaw, Masovian Voivodeship, Poland

Job Description

About the Role

As a Technical Support Delivery Analyst Manager, you will lead a team in providing technical support to customers and consultants on complex products and applications. You will also direct Engineering teams in diagnosing and troubleshooting highly technical software issues and collaborate with multiple stakeholders through resolution.

About You

Basic Qualifications

  • 4+ years leading a technical team and/or experience with managing software engineering teams.

  • 6+ years of customer support engineering experience, providing technical support for software and environment issues for enterprise software applications: SaaS, Oracle, SAP, Netsuite, Zuora, Infor, Taleo, onsite ERP, Peoplesoft, Kronos, and/or Cornerstone.



  • Other Qualifications

  • Demonstrable ability to collaborate and build strong relationships with customers and to engage across corporate functions (Services, Product Management,...

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    Job Overview

    Job Type: Full Time
    Location: Warsaw, Poland
    Posted: June 09, 2026
    Deadline: July 19, 2026