Manager-Transition-Digital Operations

EXL
Full-time iKapa, INtshonalanga Kapa Other-General
Posted:
March 03, 2026
Location:
iKapa, INtshonalanga Kapa, South-Africa

Job Description


Are you ready to lead transformative change? EXL is seeking an experienced Transitions Manager to drive end-to-end platform transitions for global clients using Agile methodologies.

The Transitions Lead will be responsible for overseeing the successful migration and transition of platforms for EXL clients from existing legacy systems to EXL platforms. The roles involves planning, coordination, and management of transition activities, ensuring smooth implementation and service delivery. The ideal candidate will have a strong background in BPO operations, project management, platform migration/ integration, and experience working in an Agile/Scrum environment, collaborating with both onshore clients and offshore teams

*   Build strong relationships with business leaders and stakeholders to define vision, scope, and deliverables.
*   Lead planning, execution, and post go-live support for platform transitions.
*   Collaborate across enterprise teams to showcase...

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Job Overview

Job Type: Full-time
Location: iKapa, South-Africa
Posted: March 03, 2026
Deadline: April 12, 2026