Manager UX, Poland

Position Overview

Exact Science’s Customer Experience (CX) team is responsible for defining, driving, and delivering innovative, immersive, memorable customer-centric journeys for all our customers, across all channels (digital and physical). These journeys are grouped by Customer Types (e.g., Patient, Provider) and further categorized into a set of Experiences (e.g., Understand Risks & Complete Screening, Confirm Diagnosis). Each Experience has a set of specific, measurable Objectives and Key Results (OKRs) that the overall team is accountable to fulfill.

The Manager, UX is responsible for helping to drive and facilitate the realization of the UX strategy and vision for multiple journeys within a given Experience. Your focus lies in shaping innovative design solutions, rooted in a deep understanding of the industry landscape, business and enabling technologies, as well as a profound, and an empathetic immersion into consumer mindsets, needs, and expectations.

Col...