Mandarin Bilingual

Minimum Requirements:

• High school diploma/GED required (College degree preferred)
• Must have at least 2 years of experience working in a travel industry company, either from a BPO which is travel related, or from an actual travel agency as a Mandarin, Cantonese or Korean Speaker
• IATA certification in Basic or Advanced Standard Fares or ticketing is definitely a plus.
• Experience in handling leisure travel reservations is a plus.
• Experience in at least one GDS and its native environment is a plus.
• Must display competencies in sales and customer service skills
• Fluent in written and spoken Mandarin, Cantonese or Korean language; Good English communication skills
• Strong analytical and problem-solving skills
• With the basic technical skills—able to navigate through computer and web application with ease
• Superior customer service skills with previous training in this category (preferrably with intern...