Mandarin Customer Service Officer (Open to Fresh Graduates)

BENEFITS : 13th Month Pay
SSS
Philhealth
Pag-Ibig
Vacation leave
Sick leave
HMO
Free Meal
Other allowance JOB DETAILS : Company Profile: This is a contact center from Southeast Asia and have different nationalities working for them,. This BPO company operates five days a week to provide good customer service and consultancy services to worldwide clients.

Position:Mandarin Customer Service Officer
Location: Makati City (Office based)
Schedule: Shifting Schedule with 2 days off per week
Industry: BPO/Online Gaming
Salary: Negotiable
Benefits: Will be discussed by the company
Languages: Mandarin and English

Responsibilities:
Ensures that basic CS functions are performed
Serves as a liaison between the customer and various departments
Actively engage with customers by attending efficiently to their inquiries and concerns via Live Chat/ Email / Phone
Resolve customer complaints ef...