Mandarin QA Lead – Global Process Quality & Improvement

Teleperformance
Full-time klang municipal council, klang municipal council Management & Operations
Posted:
June 07, 2026
Location:
klang municipal council, klang municipal council, Malaysia

Job Description

Teleperformance is seeking a Quality Assurance Manager in Malaysia to lead and improve quality management initiatives within their BPO operations. The ideal candidate will have over 3 years of management experience, a strong background in quality certifications, and the ability to drive continuous improvement in a rapidly changing environment. Responsibilities include leading a QA team, applying Lean Six Sigma methodologies, and setting quality strategies according to Teleperformance BEST QA standards.
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Job Overview

Job Type: Full-time
Location: klang municipal council, Malaysia
Posted: June 07, 2026
Deadline: July 17, 2026