Mandarin Speaking Duty Manager

**Additional Information**
**Job Number** 26066337
**Job Category** Rooms & Guest Services Operations
**Location** Denarau Island South, Nadi, Fiji, Fiji,
VIEW ON MAP (https://www.google.com/maps?q=Denarau%20Island%20South%2C%20Nadi%2C%20Fiji%2C%20Fiji%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management

**JOB SUMMARY**

The Mandarin-Speaking Duty Manager is responsible for overseeing overall hotel operations during assigned shifts, ensuring the highest standards of guest service, safety, and operational efficiency are consistently delivered.

This role serves as the primary point of contact for guests and associates, with a strong focus on supporting Mandarin-speaking guests, resolving service issues, and ensuring seamless communication across departments. The Duty Manager represents property leadership in managing guest relations, operational challenges, and service recovery while upholding brand standards.
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