MANILA International Pioneer Luxury Retail Account

About the Customer Service Representative Position
As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer questions, resolve complaints, and process orders and requests.

To succeed in this role, excellent communication skills are a must. You'll need to be a quick thinker who can keep your cool even in the face of stressful situations with customers. In your role as a Customer Service Representative, your goal should always be to deliver the best customer service experience possible, keeping our clients happy.
Customer Service Representative Responsibilities

+ Maintain a professional and friendly attitude towards customers at all times

+ Communicate with customers through various mediums, including in-person, phone, and web

+ Build relationships with customers to ensure their satisfaction

+ Provide prompt responses to customer inquiries and compl...