Market Data Senior Technical Analyst

Position Purpose
To provide support for Market Data systems regionally in Asia Pacific, including day to day monitoring and issue resolution, capacity and monitoring, and management of ad-hoc tasks and projects assigned by project management and Infrastructure management.
Key Responsibilities

• Specific duties/accountability include but are not limited to:
• 1st, 2nd and 3rd level support calls for market data systems (RMDS/TREP platform, Bloomberg, Infocast, Workspace, …) installed in Asia Pacific
• Reporting outages to management and internal customers promptly and accurately.
• Delivery of Mandatory Exchange & Vendor upgrades & tests as assigned, Liaison with vendors for any technical Market Data topic
• Capacity, Resiliency & Monitoring of Location & Regional Infrastructure.
• Incidents, Problems and Changes management.
• Escalating complex issues to Market Data lead where delay will impact business/reputatio...