Marketing and Customer Care Assistant

Job Description

We are looking for a motivated Marketing and Customer Care Assistant to join our growing team. This role provides vital support in data gathering, coordination, and research to ensure smooth execution of marketing and customer care initiatives. The ideal candidate is detail-oriented, collaborative, and eager to contribute to impactful campaigns that strengthen customer engagement and business growth.

Duties and Responsibilities

• Collect and organize data for in‑house promotions across head office and branch operations.
• Coordinate with internal departments to support the effective implementation of marketing and customer care programs.
• Gather and analyze customer feedback, campaign performance, and sales data from branches, social media, and customer care channels.
• Conduct market research to monitor industry trends and competitor activities, identifying opportunities for improvement and innovation.