Marketing Retention Specialist - Office Based

Become a Marketing Retention Specialist with JENNY BIRD and manage multi-channel strategies to enhance customer retention in our vibrant Toronto office. This role champions customer experiences that inspire loyalty.

In this pivotal role, you will collaborate with our Marketing Team to develop and implement engaging strategies across email, SMS, and push notifications. Your ability to optimize communication campaigns will ensure that customers feel valued and engaged. Work alongside creative, ecommerce, and client care teams to create meaningful interactions that resonate.

Key Responsibilities:
• Strategize and execute content across marketing channels
• Build campaigns tailored to customer behavior and preferences
• Continuously refine cross-channel automations for better retention
• Utilize analytics to identify new growth opportunities
• Foster collaboration to enhance customer feedback mechanisms

Requirements:
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