Marketing Supervisor

Job Title: Marketing Supervisor – KEDA Kenya Ceramics
Company: KEDA Kenya Ceramics
Location: Kenya
Employment Type: Full-time
About the Role
KEDA Kenya Ceramics is seeking a Marketing Supervisor to oversee our App user loyalty program and strengthen customer engagement through digital systems. The role involves leading marketing operations, guiding customers and partners on digital tools, optimizing processes, managing training initiatives, and producing accurate reports to support decision-making.
Key Responsibilities
Supervise App user loyalty program operations, including gift loading and unloading, exchange orders, gift management, and redemption follow-ups.
Guide customers in using our digital systems and App, particularly resolving issues related to the VOSA system.
Propose and implement optimization plans to improve marketing processes and digital engagement outcomes.
Design, deliver, and coordinate training programs for internal teams, customers, a...