Marmot Basin Jasper AB Guest Services Ticket Agent

Marmot BasinJasper, ABSeasonal, Full-timeMarmot BasinJasper, ABJob detailsJob typeSeasonalFull-timeShift and scheduleWeekends as neededHolidaysLocationJasper, ABFull job descriptionReports ToGuest Services Supervisor/Assistant SupervisorSummaryGuest Services Agents are the frontline ambassadors of the resort and are responsible for delivering a seamless, friendly, and efficient experience to every guest. This role involves the sale of daily lift tickets, loyalty cards, and a variety of related resort products, using a computerized Point of Sale (POS) system. Agents must be confident in handling transactions, resolving guest concerns, and providing accurate and helpful information.In addition to sales, agents play a critical role in monitoring ticket access, maintaining accurate records, and escalating issues to the Guest Services Supervisor or Assistant Supervisor when appropriate.This is a full-time seasonal position (early November to early May), requiring availability 5 out of 7 ...