master coach

• Bachelor's degree in Business, Communications, or a related field (preferred).
• 3+ years of experience in a call center environment, with a minimum of 2 years in a coaching or supervisory role.
• Strong understanding of call center operations and performance metrics.
• Excellent coaching, communication, and interpersonal skills.
• Ability to motivate and inspire teams to achieve performance goals.
• Proficient in call center software and CRM tools.

Job Types: Full-time, Permanent

Benefits:

• On-site parking
• Paid training
• Pay raise

Work Location: In person