MCAD Support Engineer

MCAD Support Engineer Location: Cupertino, CA Job ID: #72650 Pay Range: $50-65 ph (W2) Duration: 6 mos Job Summary: The Tier 1 MCAD Support Engineer (Siemens NX) provides technical support for Mechanical CAD (MCAD) systems using Siemens NX in an enterprise engineering environment. The role focuses on user onboarding, access provisioning, installation, licensing, environment configuration, basic NX usage support, and NX PLM (Teamcenter) connectivity. Responsibilities:

+ Serve as first point of contact for Siemens NX user issues via Jira tool

+ Resolve common Tier 1 issues:

+ NX application launch failures

+ Login and access problems

+ License checkout and expiration errors



+ Provide basic “how?to” support for NX users:

+ 3D Parts Files

+ Assembly files

+ Drawing files





+ Install and configure approved Siemens NX versions per enterprise standards
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