MCC CISE (Customer Interaction & Support Escalation) Intern

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

**What you’ll build:**

+ Support the completion of administrative tasks, including email dispatching, meeting minutes, presentations and report creation.
+ Serve as a central contact for customers, assisting customers with queries and ensuring smooth business operations related to the SAP Support Portal, including Navigation, Software Download, and License Keys etc.
+ Monitor global queue of urgent customer problems and ensure the processing.
+ Process critica...