MCO Transformation manager

• Job Title: MCO Transformation Manager, South Korea and ANZ
• Location: Australia (SYD) – Required
• Job type: Full time

ROLE RESPONSIBILITIES

The Transformation Manager plays a critical role in assisting the organization through significant changes in our model, ways of working, capabilities, and culture. This position supports the MCO Transformation Head and ensures successful implementation of transformation initiatives with a focus on increasing customer and employee satisfaction while achieving positive business outcomes. A key aspect of this role is translating Go-to-Market (GtM) strategies into operational execution, driving Scale AI adoption, and connecting transformation initiatives directly to measurable business results.

Key responsibilities include:

• Strategic Planning and Project Management: Assist in the development and execution of strategic plans and project management activit...