Mechanical Services Supervisor at OPENLANE

Drive automotive excellence as a Mechanical Services Supervisor at OPENLANE in Ottawa, managing an expert team in vehicle reconditioning and repair. Leverage your automotive leadership skills to ensure peak performance and outstanding service quality.
In this role, you will oversee a skilled team of service technicians, apprentices, and support staff in an automotive service center. Your leadership will be essential in monitoring KPIs, managing workflow, and ensuring the shop meets financial targets. With 3-5 years of supervisory experience, you'll foster a results-driven culture while engaging directly with both your team and customers.
Key Responsibilities:
• Supervise Automotive Service Technicians and Apprentices
• Manage workflow and inspect work quality for timely service
• Lead diagnostics and repairs during peak times
• Ensure vehicles are billed according to SLAs
• Maintain business relationships with customers and negotiate agreements
Requirements:
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