Medellin - Billing Specialist Representative

Role Overview:

The Billing Specialist is responsible for managing end-to-end billing activities to ensure accurate, timely, and consistent invoicing. This role supports high-volume operations by validating billing data, resolving discrepancies, and maintaining financial accuracy while working closely with internal teams and client stakeholders.

Key Responsibilities:

• Prepare, generate, and review customer invoices based on approved rates, hours, or services rendered.
• Validate billing data to ensure accuracy and compliance with contractual agreements.
• Investigate and resolve billing discrepancies, adjustments, and credit notes.
• Coordinate with Operations, Sales, and Finance teams to clarify billing requirements and resolve issues.
• Maintain accurate billing records and supporting documentation in internal systems.
• Ensure invoices are delivered within established timelines and service level agreement...