Media Technology Support Engineer

GeorgiaTEK Systems Inc.

Full-time santarém, santarém Other-General

Posted:

March 02, 2026

Location:

santarém, santarém, Brazil

Job Description

Job Title: Media Technology Support Engineer  
Location: LATAM (Remote)  
 Mode: Contract / FTE  

Role Summary  
Provide technical support for cloud-based media encoding, transcoding, and content delivery systems. Troubleshoot video, audio, and subtitle processing issues while ensuring platform  
performance, quality, and reliability. 

Key Responsibilities  
Support media encoding and transcoding workflows 
Troubleshoot video, audio, subtitle, and content delivery issues 
Work with cloud environments (AWS/Azure/Google Cloud) 
Monitor and respond to tickets via JIRA and Slack 
Create documentation and runbooks after RCA 
Collaborate with engineering and operations teams 

Mandatory Skills  
Strong knowledge of video containers (MOV, MXF, MP4, MPEG-TS) 
Understanding of codecs (H.264, H.265, Pro...
                

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Job Overview

Job Type: Full-time

Location: santarém, Brazil

Posted: March 02, 2026

Deadline: April 11, 2026