Medical Assistant Medical Office Rep

**Job Summary and Responsibilities**

As our Medical Assistant Medical Office Rep, you will help **y** our patients and the clinical team keep the day running smoothly and efficiently so they can receive exceptional care and have a positive experience while ensuring the clinic operates optimally.

Every day you will take the lead on proactively preparing patient charts, ensuring all information is obtained and up-to-date for those seen in our facility. You will also manage the front desk operations, including scheduling appointments, answering phones, and handling patient registration and inquiries. You can expect to have multiple patients daily depending on the number of physicians on-site.

You will be expected to consistently demonstrate customer service expectations as outlined, making eye contact and smiling, and actively listening with a positive, can-do attitude. You will consistently be respectful, concerned, and show empathy. You will use a scripted gr...