Job Description
Medical Billing & Patient Accounts Virtual Assistant
Job Code: S-NPOM-1
Position Type: Full-Time
Work Schedule: Monday to Friday, 8:00 am to 5:00 pm Central Time Zone (CST)
Salary: $5–$6 per hour (depending on experience)
Work Location: Remote
Scope of Work/Responsibilities
- You will support a mental health practice based in Lincoln, Nebraska, providing services for therapy, ADHD, autism, depression, anxiety, and related behavioral health needs.
You will serve as the primary point of contact for patient billing and account-related inquiries, functioning as a virtual front-desk and billing liaison. This is a highly patient-facing role that requires confidence in explaining bills, balances, insurance-related charges, and payment options with professionalism and empathy.
Answer patient questions related to billing statements, account balances, insurance coverage, and payment options
- Verify i...
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