Medical Customer Service Representative

Medical Customer Service Representative (Bilingual – English/Spanish)
Position Type:
Full-Time, Remote
Location:
LATAM Preferred
Working Hours:
U.S. Business Hours
About the Role
We're hiring a compassionate, detail-oriented, and bilingual Medical Customer Service Representative (English/Spanish) to support patients throughout their healthcare experience.
In this role, you will serve as a primary point of contact for patients, helping with appointment scheduling, service-related inquiries, billing support, and general customer assistance across phone, email, and chat channels.
This is a fast-paced, patient-facing role that requires empathy, professionalism, strong communication skills, and the ability to handle sensitive information with care and accuracy.
We regularly hire for this position as our healthcare support operations continue to grow, making this a strong opportunity for candidates seeking long-term remote stability in a patient...