Medical Customer Service Representative

Medical Customer Service Representative (Bilingual – English/Spanish)Position Type:Full-Time, RemoteLocation:LATAM PreferredWorking Hours:U.S. Business HoursAbout the RoleWe're hiring a compassionate, detail-oriented, and bilingual Medical Customer Service Representative (English/Spanish) to support patients throughout their healthcare experience.In this role, you will serve as a primary point of contact for patients, helping with appointment scheduling, service-related inquiries, billing support, and general customer assistance across phone, email, and chat channels.This is a fast-paced, patient-facing role that requires empathy, professionalism, strong communication skills, and the ability to handle sensitive information with care and accuracy.We regularly hire for this position as our healthcare support operations continue to grow, making this a strong opportunity for candidates seeking long-term remote stability in a patient-focused environment.What You'll OwnPatient Support & C...