Medical Document Retrieval Specialist

Schedule
Full-time
Monday–Friday, 9:00am–5:00pm EST
About The Role
This role is the first and most critical step in the medical records retrieval process. Youll ensure all requests are accurate, complete, and properly set up from the start. The quality of your work directly impacts the speed and accuracy of records retrieval for legal clients.
Requirements
Prior experience requesting medical records from providers on behalf of healthcare organizations
Exceptional attention to detail—small mistakes can delay requests for months
Strong technical skills, including Adobe Acrobat and PDF editing/combining tools
Clear communication skills and a proactive, problem-solving mindset
Key Responsibilities
Provider Research & Identification
Identify all providers involved in a clients treatment, beyond the primary facility listed
Locate billing providers and related entities using record-retrieval tools, prior requests, and direct provider outreach
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