Medical Front Desk Representative

Ophthalmic Consultants of Boston is seeking a motivated, customer-focused Front Desk Representative to join our healthcare team. This position plays a key role in creating a positive first impression for our patients while ensuring smooth, efficient front office operations. The ideal candidate is detail-or Waltham office. Schedule is Monday through Friday; 40 hours per week. Possibility of a 4 day work week/rotating day off.

Key Responsibilities:

+ Greet and register patients promptly and courteously upon arrival.

+ Verify and update patient demographics and insurance information.

+ Possess working knowledge of a variety of insurance plans and coverages; determine eligibility and coverage for services.

+ Collect co-pays, deductibles, and outstanding balances at check-in and check-out.

+ Assist patients with past due balances, explaining payment options and processing transactions.

+ Schedule patient and diagnostic appointme...