Medical Scheduler

The
Medical Scheduler/Biller
is the front-line MVP of the practice—aka the first face, voice, and vibe patients experience. This role is responsible for delivering top-tier customer service while managing appointment scheduling, insurance verification, billing support, and essential administrative tasks that keep the clinic running smoothly.

Key Responsibilities
Patient Interaction & Customer Service

• Greet patients and visitors warmly and professionally (first impressions = everything).
• Answer and route phone calls using proper telephone etiquette.
• Schedule, confirm, reschedule, and manage patient appointments efficiently.
• Clearly explain practice policies, procedures, and services to patients.

Front Desk Operations

• Check patients in and out while ensuring all documentation is accurate and complete.
• Collect co-pays and outstanding balances and ensure payment accuracy.
• Maintain a clean,...