Medical VA

Company Overview:

• We are a growing in-home therapy practice providing physical, occupational, and speech therapy services to patients in need. Our mission is to make therapy accessible, timely, and efficient while providing excellent patient care. Our virtual team is an integral part of supporting our therapists and ensuring patients have a seamless experience.

Position Summary:

• We are seeking a detail-oriented and professional Medical Virtual Assistant / Call Representative to support our therapists with scheduling, patient follow-ups, calendar management, and communication. This role involves managing calls, routing patients appropriately, sending appointment reminders, and keeping both the therapist and patients organized and informed.

Key Responsibilities:

• Answer incoming patient calls and route them to the appropriate therapist or department
• Schedule, reschedule, and cancel appointments, ensuring accuracy ...