Medical Virtual Assistant (Front Desk & Phone Support Focus)

This is a remote position. Virtual Rockstar is hiring a Medical Virtual Assistant on behalf of a busy specialty medical practice to support front desk operations, primarily by handling high-volume incoming phone calls and assisting with patient scheduling. This role is ideal for someone with strong customer service skills, EHR experience, and the ability to think critically and problem-solve independently. This position plays a key role in giving the in-person team breathing room by serving as the first point of contact for many incoming calls. About the Practice This established specialty practice provides patient-centered care with a focus on both surgical and non-surgical treatment options. The team is committed to delivering appropriate, high-quality medical care while valuing every staff members contribution to the healthcare team. Their culture emphasizes: Patient-centered service Team collaboration Professionalism and accountability Supporting staff in delivering excellent care ...