Medical Virtual Assistant (Scheduling & Insurance Focus)

This is a remote position. Virtual Rockstar is seeking a full-time Medical Virtual Assistant on behalf of a growing physical therapy and sports recovery clinic based in the U.S. to support new patient scheduling, insurance verification, and authorizations. This is a great opportunity for someone who values clear communication, efficiency, and delivering an exceptional patient experience. About the Practice This clinic supports patients through their recovery journey by prioritizing clear expectations, proactive communication, and care that goes above and beyond a typical medical experience. The team is patient-centered, growth-minded, and focused on reducing ambiguity so patients feel confident every step of the way. Core Values: Clear and proactive communication Exceptional patient experience Accountability and follow-through Continuous growth and improvement Key Responsibilities New Patient Scheduling & Front Desk Support Schedule 1520 new patient evaluations per week Manage appointm...