Member Experience Concierge Club

Additional Information Previous Club Concierge Experience Preferred, day shift, Open Availability, weekend availability preferred
Job Number
Job Category Rooms & Guest Services Operations
Location 13031 Ritz Carlton Highlands Ct, Truckee, California, United States, 96161 VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Pay Range: $23.62-$23.62 per hour

POSITION SUMMARY

Assist members and guests with the pre-arrival process, arrival/check-in, member activities/experiences, problem resolution and member departure/check-out. Conduct pre-calls to arriving members, make pre-arrival arrangements, grocery orders, amenity orders, and handle any other member arrival requests. Review and log preferences/traces in computer system. Contact members for pre-departure calls. Handle Front Office duties, including check-in/check-out, prepare arriva...